Etihad Airways and No1 Lounges launch ‘The House’

On 5th October Etihad Airways will launch a contemporary airport lounge brand in partnership with No1 Lounges. ‘The House’, is the result of a collaboration between the airline and the lounge provider, which will operate the new brand.

The project begins at London Heathrow, where Etihad Airways’ lounge will be rebranded ‘The House, home of Etihad Airways and other leading airlines’.

The choice of UK-based No1 Lounges for this project follows a study of leading global lounge service providers and an extensive RFP process by the airline. This collaboration will see a number of enhancements to the lounge experience for Etihad Airways’ customers, providing more choice and quality and will allow better utilisation of the lounge and make the experience accessible to a wider market.

Complimentary entry will continue to be offered to Etihad Airways Business Class and First Class customers, and to those travelling in The Residence. Gold and Platinum members of the airline’s Etihad Guest frequent flyer programme and Business Class and First Class travellers ticketed on codeshare partner services operated by Etihad Airways will also eligible for access.

The airline will also offer paid-for access to The House for its Economy Class travellers. The lounge will also continue to be used by the premium passengers of a small number of other airlines and will be available for purchase by passengers of other airlines.

From launch, guests will enjoy a new, white-linen dining experience and a more extensive bar service, including freshly squeezed juices and smoothies, world coffees and a more sophisticated wine list.

Over the next year, the lounge will be reconfigured to include new lounge areas, bar, dining room, and reading room, as well as upgraded showers and prayer rooms. The new bar will also offer a comprehensive cocktail and mocktail list.